Terms of Use

Last updated: March 10, 2026

These terms and conditions of use (the "Terms") govern access to and use of the website of Capital Winch as well as the purchase of products through this site. By using our website or making a purchase, you agree to be bound by these Terms and Conditions.

1. Use of the site

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • using the site in a way that could damage or disrupt its operation

  • attempt to gain unauthorized access to our systems

  • using site information for fraudulent or illegal purposes

We reserve the right to restrict or suspend access to the site in case of misuse.

2. Products and information

Capital Winch specializes in selling winches, winch accessories and industrial equipment .

We strive to ensure the accuracy of the information presented on our site, including:

  • product descriptions

  • technical specifications

  • price

  • availability

However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change the information at any time without prior notice.

Product images are provided for illustrative purposes only.

3. Orders

When you place an order on our website:

  • You confirm that the information provided is accurate.

  • You agree to pay the total order amount including applicable taxes and delivery charges.

We reserve the right to:

  • refuse or cancel any order

  • limit the quantities ordered

  • request additional verification before accepting an order

4. Price and payment

All prices are shown in Canadian dollars (CAD) , unless otherwise stated.

The prices displayed Prices do not include taxes or delivery charges , which will be added during the payment process.

Payments are processed through secure payment providers.

5. Shipping and Delivery

The delivery times indicated are estimates and may vary depending on:

  • the destination

  • product availability

  • the carriers

Capital Winch is not responsible for delays caused by carriers or circumstances beyond our control.

The risk of loss or damage is transferred to the customer upon handing the package over to the carrier.

6. Returns and refunds

Returns and refunds are governed by our Return and refund policy , available on our website.

Products must be returned in accordance with the conditions set out in this policy.

7. Use of the products

The products sold on this site are intended for professional or industrial use.

The user is responsible for:

  • the proper installation of the product

  • use in accordance with the manufacturer's instructions

  • compliance with applicable safety standards

Capital Winch cannot be held liable for damages resulting from:

  • due to improper installation

  • from incorrect use

  • of a product modification

8. Intellectual Property

All website content, including but not limited to:

  • texts

  • images

  • logos

  • graphs

  • product descriptions

is the property of Capital Winch or its partners.

Any unauthorized reproduction, distribution or use of the content is prohibited without prior written permission.

9. Limitation of Liability

To the extent permitted by law, Capital Winch shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • of the use of the website

  • of the use or inability to use the purchased products

  • errors or omissions in the site information

10. Changes to the conditions

We reserve the right to modify these Terms at any time.

The changes will take effect immediately upon their publication on this site. Continued use of the site constitutes acceptance of the updated terms.

11. Applicable Law

These Terms are governed by the laws applicable in the Province of Quebec, Canada .

Any dispute will be subject to the jurisdiction of the competent courts of Quebec .

12. Contact

For any questions regarding these terms and conditions, you can contact us:

Capital Winch
E-mail : Info@capitalwinch.com